frequently asked questions

What’s the style like?

Duckfeet have a simple, minimalist look, representative of mid-20th century Danish design. They are EU unisex sized, so there’s no difference between men's and women’s styles. Duckfeet are known for their wider natural foot-shape, quality leathers and natural materials.

Where are Duckfeet made?

Duckfeet are designed in Denmark, built in Poland from German Terracare leather and feature a natural Italian crepe sole. All other materials are sourced within the EU.

How do Duckfeet fit?

Duckfeet are designed with a wide toe box that allows feet to relax and toes to spread naturally. Duckfeet typically work best for medium to wide feet.

Need a wide fit? European sizing does not have a wide scale like the US (D, E, EE, etc), but the leathers mold and stretch. If you’re unsure if our shoes are a good fit for you, feel free to call or email and we will guide you in the sizing process.

How do I get my size?

Duckfeet are European sized. Before ordering your pair, we recommend measuring the length of your feet to find the right size. Our size chart is a great guide, but does not guarantee an exact fit. To get the best measurement, stand on a ruler against a wall. Measure the entire length of your foot, from heel to longest toe. Be sure to measure both feet and choose your size based on the largest measurement.

Boots with wool lining might need to be ordered in the next size up to accommodate the wool. A specific size chart can be found here for lined models.

Keep in mind, the leather stretches and molds to your foot. If they feel snug at first, they will adjust with time and wear to fit you just right. For tips on breaking in your Duckfeet, please see here.

Do Duckfeet have arch support?

Duckfeet have a neutral leather footbed without any inherent arch support. Because it’s leather, the footbed will form to the wearer’s footprint over time. If support is desired, the footbed is great for accommodating most insoles as there is no built in support to compete with an insert/insole.

The leather is very stiff. Does it stretch or get softer?

Most Duckfeet models are made with high quality heavy leather. This leather is strong and durable, and will feel stiff at first. Don’t worry! Duckfeet break in faster than you’d expect. This break-in process is a hallmark of genuine leather. With plenty of love, they will mold perfectly to your movements and foot shape, ensuring your pair is truly unique. Leather cream can help to quicken the process, as well as extend the life of your pair.

Are Duckfeet waterproof or water resistant?

All Duckfeet leathers are naturally water resistant and will keep most moisture out. However, water stains can occur after heavy saturation. If you notice water stains, take a cloth and lightly damp the entire shoe. Let dry completely. Leather cream may be applied to help waterproof your boots, and will also help keep them in tip top shape.

How do I care for my Duckfeet?

If your pair needs a cleanup, a damp cloth will do the trick to wipe away any dirt. Let shoes dry thoroughly before wearing.

A regular leather care treatment is a great way to keep your Duckfeet looking good and feeling good too. When caring for your Duckfeet, we recommend using a light layer of natural leather conditioner every 2 to 3 months. We offer Duckfeet® Leather Care for purchase on the site. It’s best to use little amounts more often. Don’t forget the edges and seams when treating! This will help maintain the leather and protect against water. You can learn more here.

What is the lining like?

Winter models are lined with 100% shearling wool for added warmth and comfort. The wool is soft and cushioning and covers the interior, top to bottom all the way to the toe.

What is the sole made of?

Duckfeet are fitted with a 100% natural crepe rubber sole that’s lightweight and durable. The rubber is shock absorbing and cushioning. The grip is good for most environments, though the rubber can harden in colder temperatures. Avoid contact with solvents; the rubber may dissolve. The soles can be replaced by a local cobbler once worn down from heavy wear. If in need of a sole, please contact us.

NOTE: You may notice a range of coloration on the sole, as each pair is handcrafted and variations occur naturally.

Can I return/exchange if they are not right?

Duckfeet can be returned or exchanged within 14 days of delivery. We do make exceptions around the holidays since we understand many purchases are for gifts.

In order to receive a refund, shoes must be in like-new, un-worn, unused condition with tags still in place, and returned in their original box. Keep this in mind when testing the fit of your pair - try them on indoors on a clean surface. Carpet is the best, as the crepe sole will pick up dirt and debris from other surfaces.

If the shoes just aren’t what you’re looking for, we will refund the cost of shoes minus the original shipping charge.

Our return information is here.


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