Return policy

Duckfeet are returnable within 30 days of purchase.

European sizing can be tricky!

We want you to be confident you’re getting the correct fit, so if you think you need a different size, we’re here to help!

For questions, please e-mail us at

We answer most e-mails in under 24 hours. (Sizing information can be found in our fit guide.)

All items returned must be in like-new condition and include the original tags and unaltered box.

Please keep this in mind when testing the fit of your new Duckfeet: try them on indoors on a clean surface.
Items shipped in taped or labeled shoe boxes are not eligible for refund. 

We offer free shipping on exchanges. To request a label,  shoot us an e-mail. Please include:

  • Your order number
  • Item to be returned
  • New item or size to be received

For faster exchanging, simply place a new order for the right size, and we’ll issue a full refund (product + shipping) upon receipt of the original order. 

To return for a refund, please e-mail us to request a label. We’ll issue a refund for the product minus the cost of return shipping.

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